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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JPM

March 9, 2026

5  out of  5
rating by JPM
"We have been insured by State Farm for many years. Not just Auto, but Life,Homeowners and more. Bill Warbuton has gone above and beyond for us and we are very pleased with his service. But…. We ❤️Rebecca! She’s our go-to gal. She’s fabulous! Friendly, organized, very knowledgeable and always answers our messages promptly. She works with us until we have the Certificates of Insurance for our business vehicles just right, which is important for a contractor."
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Jason Knisley

February 27, 2026

5  out of  5
rating by Jason Knisley
"very smart and kind people they will take the time to go over everything with you and what you can add or subtract from your coverage, very good rates"
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Jim Zimmerman

February 23, 2026

5  out of  5
rating by Jim Zimmerman
"Rebecca was very helpful, knowledgeable and friendly on helping me save money today. There is no one in the Tri Cities that can match her quotes. Thank you Rebecca"
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Robert Hammond

February 23, 2026

5  out of  5
rating by Robert Hammond
"I've been with State Farm for years, and we have never any issues with them. The rates have been good, and any questions or changes in our policies, have been handled quickly."
We responded:
"Thank you Robert!"
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Tom Rogers

February 13, 2026

5  out of  5
rating by Tom Rogers
"Bill and Rebecca and the rest of the team are awesome and responsive. I appreciate their professionalism and friendly service. Highly recommended!"
We responded:
"Thanks for the compliment Tom! We are so glad you utilize us for your insurance needs!"
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Christopher Sosa

February 12, 2026

5  out of  5
rating by Christopher Sosa
"Excellent staff and thank you Julie and Bill and all your staff. The best!!!"
We responded:
"We love hearing from you Chris! Thanks for the review!!"
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Michelle Waud

February 8, 2026

5  out of  5
rating by Michelle Waud
"Ting was helpful and patient with all the changes we had on our policy.. and we saved so much by changing to State Farm"
We responded:
"Thanks for the great review Michelle!!"
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Laura Schroedel

February 5, 2026

5  out of  5
rating by Laura Schroedel
"Renewal was a breeze and no increases in rates. Also set up to have a crack in my windshield repaired without any problems. Would highly recommend Rebecca... she's the best."
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Erica Strauss

January 28, 2026

5  out of  5
rating by Erica Strauss
"Staff is super helpful and friendly"
We responded:
"Thanks for the review Erica!"
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Stephen Conner

January 14, 2026

5  out of  5
rating by Stephen Conner
"Bill's team of agents were able to assist me with the claim process. My wife and I have been with this office for years."
We responded:
"Thank you Stephen!"
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Christine Lily

January 14, 2026

5  out of  5
rating by Christine Lily
"Rebecca was incredibly helpful, enthusiastic, and knowledgeable throughout the process. She helped me find great coverage that truly fits my needs. I really appreciate her assistance and support."
We responded:
"Thanks for the review Christine!!"
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Gabriel Sadzewicz

January 13, 2026

5  out of  5
rating by Gabriel Sadzewicz
"This office has very good staff! Rebecca is exceptional at what she does and I encourage anyone who would like great insurance rates to try this office out!"
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Sharon Bastian

January 12, 2026

5  out of  5
rating by Sharon Bastian
"I just wanted to give a shout out to Julie W for getting my life insurance set up and extended for 10 more years. She has been amazing to work with and keeping me up to date with the information I need and asking if I have any questions. Highly recommend this office ."
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Tony Curless

January 9, 2026

5  out of  5
rating by Tony Curless
"I was involved in a non-fault, out-of-state collision while driving to work on New Year's Day, and my truck was left undriveable. I attempted to coordinate a damage assessment and rental vehicle through the at-fault driver's claims department, but for more than a week after the accident I received no response. I then reached out to my agent at Bill Warburton State Farm, and Mauricio immediately got the ball rolling. By that same afternoon, an adjuster had contacted me, liability was established, the assessment process was initiated, and a rental vehicle was approved. l've been a customer of Bill Warburton's agency for years and rarely need support, but when I do, they are always responsive and helpful. On this occasion they saved me time, money, and a great deal of frustration. I'm very grateful to Mauricio and the rest of Bill's team."
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Dat Tran

January 8, 2026

5  out of  5
rating by Dat Tran
"I recently had the pleasure of working with Rebeca. She is friendly, knowledgeable, fast responding and always helpful. I highly recommend her to anyone looking for an insurance agency that puts customers first."
We responded:
"I’m glad we could help Dat! "
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Blake Dean

January 2, 2026

5  out of  5
rating by Blake Dean
"I worked with Becca to open new Home, Auto, and Jewelry policies. In less than an hour, she quickly identified areas to both improve coverages over my current policies AND save me over 50% per month. Becca was easy to work with, knowledgeable, and explained everything in a way that was easy to understand. Would highly recommend working with this team!"
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Ganesh Bala

December 30, 2025

5  out of  5
rating by Ganesh Bala
"I had the pleasure of working with Rebecca on my auto, home, and life insurance quotes. Her persistence in finding the best rates really stood out. She was exceptionally friendly and knowledgeable, answering all my questions thoroughly and making the entire process quick and seamless."
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Maurya Karan Reddy

December 19, 2025

5  out of  5
rating by Maurya Karan Reddy
"Had the pleasure of working with Rebecca to get my quotes for auto and home insurance policy. Was impressed by how persistent she was on getting lower quotes for us time after time. She quoted us for about a year and half every 6 months until they were able to get lower quotes than others and we signed up with state farm because of that eventually. We were also able to get higher coverages for our home for the same price as other providers thanks to her."
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Eric Perkins

December 16, 2025

5  out of  5
rating by Eric Perkins
"We have had good experiences with Bill Warburton's agency. They try really hard to provide good service."
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Jose Agabo

December 6, 2025

5  out of  5
rating by Jose Agabo
"Rebeca was amazing and so grateful"
We responded:
"Thanks for the great review Jose!"
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Sarah R

November 26, 2025

5  out of  5
rating by Sarah R
"Rebecca’s outstanding shining personality and passion for helping people shows. She went above and beyond, even when I thought there was no hope! Thank you Rebecca!"
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Antoinette Sullivan

November 20, 2025

5  out of  5
rating by Antoinette Sullivan
"Rebecca was fantastic! Very helpful, knowledgeable, and friendly. She helped me save over $100.00 from what I was paying at another company without compromising my coverage. Thank you Rebecca."
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Emile Alane

November 19, 2025

5  out of  5
rating by Emile Alane
"Rebecca was really helpful and explained everything perfectly!"
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Moses Mpata

November 18, 2025

5  out of  5
rating by Moses Mpata
"Rabecca, "thank you for your excellent assistance with my insurance coverage. You were knowledgeable, professional, patience and made the process smooth and easy to understand. I appreciate your help and highly recommend you!""
We responded:
"We appreciate the review Moses!"
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Gary Johnson

November 12, 2025

5  out of  5
rating by Gary Johnson
"I'm new but so far so good"
We responded:
"Great to hear Gary! Thanks for the review"